Fix QuickBooks Error 6190: Expert Solutions for Business Continuity

QuickBooks Error -6190 -816: Causes and Solutions

QuickBooks error -6190 -816 is a common issue that occurs when trying to open a company file. This error message indicates that QuickBooks is unable to open the file on the host computer, implying that the file is not accessible.

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Causes of QuickBooks Error -6190 -816

There are several reasons why you may encounter this error:

1. The transaction log file (TLG) does not match the company file (QBW). QuickBooks maintains a transaction log file that stores a summary of all transactions. If this TLG file becomes corrupted or out of sync with the QBW file, error -6190 -816 can occur.
2. QuickBooks update failure. If the company file is updated on a new device without updating the transaction log file, it can lead to this error.
3. Another user is accessing the company file in single-user mode. If someone else has the company file open in single-user mode, it will prevent you from opening it, resulting in error -6190 -816.

4. The company file is located in a read-only network folder. If the file is stored in a network folder with read-only permissions, QuickBooks will not be able to access it.

Solutions to Fix QuickBooks Error -6190 -816

Here are some steps you can take to resolve this error:

1. Ask the user accessing the company file in single-user mode to switch to multi-user mode. This will allow you to open the file simultaneously.
2. Verify that the company file is not located in a read-only network folder. If it is, ask your system administrator to make the file accessible.

3. Rename the ND and TLG files associated with the company file. To do this:

• Close QuickBooks and restart your computer.
• Locate the folder containing the company file.
• Find the files with ".ND" and ".TLG" extensions.
• Right-click on each file, select "Rename", and add ".OLD" to the end of the filename.
• Restart QuickBooks and try opening the company file again.

4. Use the QuickBooks Install Diagnostic Tool. This tool is part of the QuickBooks Tool Hub and can help resolve various installation-related issues, including error -6190 -816.

5. Update your Windows operating system. Installing the latest Windows updates can sometimes fix install errors and other issues.

6. As a last resort, use a specialized software like Stellar Repair for QuickBooks. This tool can help repair corrupt QuickBooks files and restore your data without causing any loss.

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Conclusion

QuickBooks error -6190 -816 can be frustrating, but with the right troubleshooting steps, you can resolve it and regain access to your company file. Remember to always keep your QuickBooks software and Windows operating system up-to-date to minimize the risk of such errors occurring in the future.

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